Your order confirmation has been sent to the email address provided during checkout. For your convenience, you can also access your order details in your account area on our website.

Orders may be canceled within 14 days of receiving your items, subject to our cancellation policy detailed on our website. Please contact our dedicated customer service team to process your cancellation.

Certainly. Order modifications can be made within 12 hours of placement. Our customer care team would be delighted to assist you in tailoring your order to your preferences.

Track your order using the tracking number sent to your email address. We provide updates at each stage of your items' journey to ensure complete transparency.

We offer several shipping options:

Domestic (Israel):

- Complimentary shipping on orders over 200ILS

- Standard home delivery:35ILS

- Collection point delivery: 20ILS

International shipping: Rates are calculated at checkout based on destination.

We provide nationwide delivery across Israel and ship to select international destinations. Verify shipping availability to your location during checkout.

Absolutely. Our express shipping service ensures delivery within 1-2 business days, subject to location. Contact our customer care team to arrange the most efficient delivery experience.

Domestic shipments include all costs in the final price. International orders may incur customs duties according to local regulations. All potential additional costs are displayed at checkout.

We're happy to deliver to your preferred address, including your workplace. Simply provide the complete delivery details during checkout.

Our courier will leave a notification and contact you to arrange redelivery. Alternatively, you may opt for collection from your nearest pickup point.

We accept returns and exchanges within 14 days of receipt, provided items are unworn, with original tags attached, in compliance with Consumer Protection Law. For hygiene reasons and by Health Ministry guidelines, underwear, and bodysuits cannot be returned or exchanged.

Collection of returns can be arranged through our Customer Care team, who will schedule a courier pickup at your convenience.

The choice is yours - we offer either a full refund or store credit for exchange, including complimentary shipping on your next order.

We can process your refund directly to your bank account or provide store credit for future purchases, according to your preference.

Creating an account is seamless - click the log in icon at the top of the page (desktop) or in the bottom menu (mobile), enter your details, and verify your email address. For added convenience, you may also sign in through your Google or Facebook account.

- Saved shipping and billing information

- Order tracking capabilities

- Streamlined checkout process

- Early access to new collections

- Exclusive updates on new arrivals

Connect through Google or Facebook for a seamless experience.

While guest checkout is available, we recommend creating an account for a more personalized shopping experience and easier future purchases.

Simply click "Forgot Password" on the login page and follow the instructions sent to your email address.

- Verify your email and password

- Try resetting your password

- Check your spam folder

- Contact our Customer Care team for immediate assistance if issues persist

Our sizing is universal. You'll find comprehensive size guides on our website, including:

- Bra fitting questionnaire

- Detailed size charts for each product

- Fit descriptions and recommendations per item

- Photos featuring models of various body types

Our expert team is available for personalized fitting advice through our Customer Care service.

Items may be exchanged or returned within 14 days of receipt. Our team would be delighted to recommend a more suitable size. Please note that due to Health Ministry regulations, underwear and bodysuits cannot be returned or exchanged.

Yes, we accept Apple Pay and Google Pay for a seamless checkout experience, alongside all major credit cards and PayPal.

 Absolutely. Select our gift-wrapping service at checkout. We'll package your selection with a personalized message and ensure all pricing information is removed.

 Our platform automatically displays prices in your local currency. For specific currency requests, please contact our Customer Care team.

Please verify your card details and billing address. For security, contact your bank to confirm the transaction. Our Customer Care team is available to assist with alternative payment methods.